Above And Beyond Customer Service!

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Across
  1. 7. Quick to react to customer inquiries or issues.
  2. 8. Consistently dependable and trustworthy service.
  3. 9. Exhibiting high standards of behavior and expertise.
  4. 11. Occurring at a suitable or opportune time.
  5. 13. Paying close attention to customers' needs.
  6. 14. Willing to adapt to meet customer needs.
  7. 15. Providing help and encouragement to customers.
Down
  1. 1. Showing polite behavior towards customers.
  2. 2. Showing consideration for customers’ feelings and opinions.
  3. 3. Taking initiative to solve problems before they arise.
  4. 4. Tailored to meet individual customer preferences.
  5. 5. Well-informed about products or services offered.
  6. 6. Understanding and sharing the feelings of others.
  7. 10. Warm and welcoming in interactions with customers.
  8. 12. Actively involving customers in the service experience.