ABSTRACT NOUNS and TECHNICAL TERMS

1234567891011121314151617181920
Across
  1. 6. new idea or method
  2. 7. knowledge about a product or brand
  3. 11. protection from danger or fraud
  4. 12. selling without stock
  5. 15. partial money returned as promo
  6. 16. commercial message
  7. 17. money gained from business
  8. 18. final step of online purchase
  9. 19. the act of paying
  10. 20. activity to introduce product
Down
  1. 1. the state of being easy to use
  2. 2. amount of money in account
  3. 3. the condition of being private
  4. 4. the ability to work quickly and well
  5. 5. the standard of something
  6. 8. person who sells again
  7. 9. the act of buying or selling something
  8. 10. interaction between brand and customers
  9. 12. price reduction
  10. 13. the feeling of being pleased
  11. 14. person who invests