ACRONYMS

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Across
  1. 1. BILLING ACCOUNT NUMBER
  2. 4. BRING YOUR OWN SIM
  3. 5. EQUIPMENT INSTALLMENT PLAN
  4. 6. ADD A LINE
  5. 7. CALL RESOLUTION TIME
  6. 8. DISHONORED CHECK
  7. 9. MONTHLY RECURRING CHARGE
  8. 11. FIRST CALL RESOLUTION
  9. 12. NUMBER TRANSFER CENTER
  10. 13. PRIMARY INDICATOR
Down
  1. 1. BILLING RESPONSIBLE PARTY
  2. 2. NEXT BEST ACTION
  3. 3. CUSTOMER SATISFACTION
  4. 5. EMBEDED SIM CARD
  5. 7. CHANGE OF RESPOSIBILITY
  6. 8. DELINQUENT DOLLARS COLLECTED
  7. 9. MOBILE DEVICE UNLOCK
  8. 10. CUSTOMER PROPRIETARY NETWORK INFORMATION
  9. 11. FEDERAL COMMUNICATION COMMISSION
  10. 13. PRIMARY ACCOUNT HOLDER