Active Listening

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Across
  1. 3. Headquarters Location
  2. 5. Conveys interest opens up communication
  3. 8. Type of Feelings that shows you are listening and understanding feelings
  4. 9. Review important ideas, facts, feelings; reviews progress
  5. 10. Member Educator
Down
  1. 1. Shows you are listening and understanding; clarifies meaning
  2. 2. Member Educator
  3. 4. Shows that you are listening through constructive restatement
  4. 6. to connect with (someone) in order confirm understanding
  5. 7. Name of training we are currently taking