Activity : The Crossword Game

123456789
Across
  1. 3. ability to ____ customers
  2. 4. is not the ability to wait BUT how you ACT while you’re waiting
  3. 5. the act of communicating with people
  4. 7. A party that receives or consumes goods or services
  5. 8. you should know the basics of how your product _____
  6. 9. one of the most important customer in Pryce Gas
Down
  1. 1. Showing the worth of a person or task by giving undivided concentration/attention
  2. 2. Great customer service results in a _________ of overall problems
  3. 3. the opinion that people in general have about someone or something, or how much respect or admiration someone or something receives, based on past behavior or character
  4. 6. go the extra ____