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Across
  1. 5. who is the first speaker in the video
  2. 9. a person or an organization that buys goods or services from a shop or business
  3. 11. an organization’s programme of advertising activities over a particular period of time with specific aims
  4. 13. to help something to happen or develop
  5. 15. immediately likely to attract attention because it is particularly interesting, bright or attractive
Down
  1. 1. expressing admiration for what somebody has done
  2. 2. the value or amount of the total sales of an industry's or company's products for a particular period
  3. 3. to make somebody do something by giving them good reasons for doing it
  4. 4. to decide or say officially that something is not allowed
  5. 6. that can be seen
  6. 7. who is the fourth speaker in the video
  7. 8. worth remembering or easy to remember, especially because of being special or unusual
  8. 10. who is the last speaker in the video
  9. 12. who is the third speaker in the video
  10. 14. who is the second speaker in video