ADSI terms

5. is the process by which some collective work activity is facilitated by new information-technological means through analysis, design, implementation, introduction and sustained support, as well as process management.
6. is a series of tasks that need to be completed to reach a specific outcome.
9. globally connected network system facilitating worldwide communication and access to data resources.
11. is any person who has an interest in an existing or proposed information system.
13. are the most common programs that run in the foreground of the computer.
14. is the delivery of different services through the Internet, including data storage, servers, databases, networking, and software.
16. is the process of modifying an information system to continually satisfy organizational and user requirement.
17. activities a company undertakes to promote the buying or selling of a product or service.
18. detailed examination of the elements or structure of something.
20. is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers.

1. intangible programs that manage information system functions, including input, output, processing and storage.
2. is information that is configured to facilitate access, management and updating of data.
3. provide help desk assistance for all types of issues affecting end users, such as software problems, network breakdowns, and hardware failures.
4. consisting of the pages that can be accessed by a Web browser.
7. is any part of the computer that we can see and touch.
8. is a method and data structure that the operating system uses to control how data is stored and retrieved.
10. is information that has been translated into a form that is efficient for movement or processing.
12. The collection of documents that describes the requirements, capabilities, limitations, design,etc.
15. is the process of defining elements of a system like modules architecture, components, etc.
19. a field, or combination of fields, in a database table used to retrieve and sort rows in the table based on certain requirements.