Amar

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Across
  1. 2. Once the lead is processed in LOS / CBS (as applicable) to its logical conclusion, a ----------- feed goes to CRM updating the status to LOS sanctioned / CIF generated as the case may be
  2. 4. The second stage in the lead lifecycle is to --------lead
  3. 7. CRM means managing all customer interactions at all possible --------------points
  4. 8. and Analytics leads are integrated with the CRM system and directly flow to CRM
  5. 11. The Bank that sets up necessary connection with the merchant and provides infrastructure to accept payment through Cards (in our case SBI)
Down
  1. 1. This is a complete internet banking bouquet for large and very large corporate customers, Government organisations and Institutions
  2. 2. Management allows the Branch Manager to manage user role mapping
  3. 3. The prominent non-banking services section of YONO Krishi offer crop advisory/animal husbandry & other Agri related services of current market information and weather forecast etc.
  4. 5. State Bank --------’, is a unique solution which facilitates online collection of fees/donations/funds for our customers
  5. 6. Single user product meant for small firms or institutions that maintain accounts with only one branch of SBI
  6. 9. meeting feature in CRM allows to conduct meetings in a sophisticated manner
  7. 10. is a USSD (Unstructured Supplementary Service Data) based mobile banking service launched by NPCI.
  8. 12. In CRM the customer details can be displayed through ---------views