Amar
Across
- 2. Once the lead is processed in LOS / CBS (as applicable) to its logical conclusion, a ----------- feed goes to CRM updating the status to LOS sanctioned / CIF generated as the case may be
- 4. The second stage in the lead lifecycle is to --------lead
- 7. CRM means managing all customer interactions at all possible --------------points
- 8. and Analytics leads are integrated with the CRM system and directly flow to CRM
- 11. The Bank that sets up necessary connection with the merchant and provides infrastructure to accept payment through Cards (in our case SBI)
Down
- 1. This is a complete internet banking bouquet for large and very large corporate customers, Government organisations and Institutions
- 2. Management allows the Branch Manager to manage user role mapping
- 3. The prominent non-banking services section of YONO Krishi offer crop advisory/animal husbandry & other Agri related services of current market information and weather forecast etc.
- 5. State Bank --------’, is a unique solution which facilitates online collection of fees/donations/funds for our customers
- 6. Single user product meant for small firms or institutions that maintain accounts with only one branch of SBI
- 9. meeting feature in CRM allows to conduct meetings in a sophisticated manner
- 10. is a USSD (Unstructured Supplementary Service Data) based mobile banking service launched by NPCI.
- 12. In CRM the customer details can be displayed through ---------views