Analyzing Customer Communication Skills

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Across
  1. 2. Indignation towards a flawed subject with the hope of creating awareness and subsequent change.
  2. 3. rather than giving theories or personal interpretations.
  3. 5. in logic, the middle term in syllogism
  4. 7. Byzontine church historian whose annotated chronicle is an indispensable documentary source for Christian history
  5. 8. to construct and evaluate various reasons that have been or can be offered for or against candidate beliefs
Down
  1. 1. Knowledge accumulated through the discoveries about the things in the universe.
  2. 3. Reasoning that comes to a conclusion without evidence to support it.
  3. 4. The formal presentation of and opposition to a stated proposition
  4. 6. Sudoku solver's skill
  5. 9. It might sound right, but that doesn't mean it is.