Appointments

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Across
  1. 2. To cause sth. or sb. to be late, to slow up sth.
  2. 3. Objective, aim
  3. 5. A plan for a doctor's workday which allocates time for each doctor.
  4. 7. Lacking obstructions or difficulties
  5. 9. Sth. that stops or holds progress
  6. 12. ...rate. The number of patients who are absent to appointments.
Down
  1. 1. The typicial amount or normal quantity or quality
  2. 4. A doctor
  3. 6. to coincide partly in time.
  4. 8. Wasted time in which doctors are not working.
  5. 10. Customized, adapted to someone's preferences and needs
  6. 11. The moment when a patient sees a doctor.