Are YOU Dining Savvy?

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Across
  1. 1. Found under Maintenance-Card Actions in AESP
  2. 4. System provides points
  3. 5. Provides details about many restaurants, even those not on the DTM/DNC list
  4. 7. Time is not later than the preferred time
  5. 9. Restaurants offers perks
  6. 15. Document all/any communication here
  7. 18. Concierge can only view this system, not book or change reservations
  8. 19. Next Action Date (NAD)
Down
  1. 2. Use only when it is the restaurants booking system
  2. 3. LC must re-assign the request
  3. 6. Houses details of what the Card Member asked for
  4. 8. TPA is required
  5. 10. Enter details of booking/purchase here
  6. 11. Provides how to information
  7. 12. Takes you to CM contact info
  8. 13. Account based
  9. 14. Card Member books through the APP
  10. 16. Four digit security code on front of the card
  11. 17. Eg: 999-999-9999 ABC Grill- spoke with John, booked 1/1/10 @ 5pm 4 ppl
  12. 20. Does not accept third party requests