Front of House

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Across
  1. 4. Provides wine service, including purchasing wines,assisting guests in selecting wines,and serving wines
  2. 6. Makes a first impression of the operation to guests
  3. 7. Greets quest(who usually present in a line)
  4. 11. Assists the captain
  5. 12. Ensures the bartender has everything required, including liquors,beers,spirits,clean glasses,garnishes,and ice
  6. 13. Makes and servers coffee,tea,and specialty beverages
  7. 14. Clears tables
Down
  1. 1. Supervises hosts,servers,runners,and busers during a particular shift
  2. 2. Takes drink orders and servers drinks, including beer,wine,mixed drinks,cocktails,nonalcoholic mocktails,soft drinks,and juices
  3. 3. Processes payments
  4. 5. Clears plates and refills water glasses
  5. 6. Responsible for service in a particular area, such as a banquet room or dining room
  6. 8. Responsible for a server area of 15 to 25 guests
  7. 9. Greets guests at their table
  8. 10. Brings food from the kitchen to guests at their table