Front of House
Across
- 4. Provides wine service, including purchasing wines,assisting guests in selecting wines,and serving wines
- 6. Makes a first impression of the operation to guests
- 7. Greets quest(who usually present in a line)
- 11. Assists the captain
- 12. Ensures the bartender has everything required, including liquors,beers,spirits,clean glasses,garnishes,and ice
- 13. Makes and servers coffee,tea,and specialty beverages
- 14. Clears tables
Down
- 1. Supervises hosts,servers,runners,and busers during a particular shift
- 2. Takes drink orders and servers drinks, including beer,wine,mixed drinks,cocktails,nonalcoholic mocktails,soft drinks,and juices
- 3. Processes payments
- 5. Clears plates and refills water glasses
- 6. Responsible for service in a particular area, such as a banquet room or dining room
- 8. Responsible for a server area of 15 to 25 guests
- 9. Greets guests at their table
- 10. Brings food from the kitchen to guests at their table