BADM 495

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Across
  1. 6. locks out imitators
  2. 7. accessing customers in the best way
  3. 8. A planning exercise in which managers identify organizational strengths weaknesses opportunities and threats
  4. 9. choice of product or service w/ distinctive activities; not based on customer segments
Down
  1. 1. Understand the root of an industry’s current profitability
  2. 2. quantities of items or material driving demand & capacity
  3. 3. based on customer need with activities tailored to each customer segment
  4. 4. dependent on resources which accumulate and deplete over time
  5. 5. create the need for choice and purposefully limit what a company offers