Bank Crossword

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Across
  1. 5. Be able to change direction of customer conversations. ____ is understanding customers while sympathy is sharing sorrows.
  2. 7. Who in branch assists customers with deposits
  3. 8. operations Who do we contact when a customer needs to raise their P2P limit?
  4. 9. What does the contact center team do a great job at providing?
  5. 12. How do customers contact us initially without calling
Down
  1. 1. If a customer needs a witness to sign formal documents, who should assist them?
  2. 2. Advocacy builds trust between the customer and intuition which then builds ______ within our customers.
  3. 3. Which consumer checking account requires use of the ATM?
  4. 4. Customers go to the _____ after hours for cash.
  5. 6. What kind of account would a consumer open if they want interest and keep over $2,500 in?
  6. 10. What is the new system called that will replace nufund?
  7. 11. What kind of check can a customer cash at First Bank Texas?