Basic Courtesy: Vocabulary

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Across
  1. 2. (noun): the person who writes back or responds
  2. 7. (noun): manager or high level employee in a company or business
  3. 9. such as age or status
  4. 11. (adj.): more difficult to understand or do
  5. 12. a point
  6. 13. of endearment (noun): words or names that show feelings of care for someone
  7. 16. (noun): a single woman whose husband has died
  8. 17. (noun): someone you know casually (eg: a friend of a friend)
  9. 20. service (noun): help for shoppers, buyers, members
Down
  1. 1. name (noun): a name used by close friends and family to show their love
  2. 3. (noun): a short or cute name used by friends or relatives
  3. 4. (adj.): describing many; not specific
  4. 5. (adj.): not married anymore
  5. 6. (noun): something that has no real purpose other than being a tradition
  6. 8. (adj.): feeling uncomfortable
  7. 9. name terms (BrE) / first name basis: having a close enough relationship to disregard
  8. 10. (adj.): ironic; typically having an opposite meaning, often to show contempt or to
  9. 14. name (noun): a married woman's surname at birth
  10. 15. (adj.): showing respect for rules, forms and traditions
  11. 18. (verb): to name someone in a specific way (when speaking or writing)
  12. 19. (noun): people you work with