BCOM Code Breaker

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Across
  1. 4. Non-verbal element that builds trust during presentations
  2. 5. Final element of effective communication: goodwill
  3. 6. The principle of projecting truth and integrity
  4. 7. A method for writing professional emails: Clear, Concise, ...
Down
  1. 1. Key step in planning persuasive messages (AIM)
  2. 2. This tone is critical for professional emails
  3. 3. Business writing should avoid this to maintain clarity
  4. 5. A component of effective collaboration tools like Slack