Becoming a Sales Coach

12345678
Across
  1. 3. Unlocking a person’s potential to maximize his/her performance
  2. 4. Ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
  3. 6. Having better self-awareness, understanding others' emotions and being empathetic when dealing with others.
  4. 7. Acronym for criteria to provide effective feedback.
  5. 8. Understanding someone else's suffering
Down
  1. 1. Positive belief about one's own ability and organization's ability. Considering setbacks as opportunities to learn and improve.
  2. 2. Limited belief about one's own ability and organization's ability. Considering setbacks as failures and not learning from it.
  3. 5. Acronym for a strategy to improve one's listening skill.