BENV - Business communications

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Across
  1. 2. Effective communication promotes better __________.
  2. 5. The main goal of business communication is to achieve __________.
  3. 7. Face-to-face communication in a business setting.
  4. 8. Type of communication used within an organisation.
  5. 10. Verbal communication used for large groups or audiences.
  6. 12. A private network used by an organisation.
  7. 15. This type of communication is the distinction of being able to see the other party or parties in a conversation.
  8. 16. A form of non-verbal communication involving body movement.
  9. 18. Business communication that flows from management to employees.
  10. 19. Casual, unofficial conversations between employees.
  11. 20. The use of what should be avoided in written business communication.
Down
  1. 1. Formal business communication often uses __________ for sharing data.
  2. 3. A form of verbal communication used in meetings.
  3. 4. Type of information between a business and another person or entity outside the business environment.
  4. 6. External communication is directed toward __________.
  5. 9. Feedback provided from lower-level employees to upper management.
  6. 11. A business must communicate with __________ during a crisis.
  7. 13. A written statement providing information between individuals or groups.
  8. 14. Communication between employees at the same level.
  9. 17. Messages distributed by electronic means from one computer user to one or more recipients via a network.