Billing Crossword

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Across
  1. 3. What team will deal with any customers who has debt on the account?
  2. 6. ETF is known as?
  3. 8. What is the status when a payment has been requested and can’t be cancelled or changed?
  4. 10. When the customer adds to their package it will be back billed based on?
  5. 11. CRM is also known as?
  6. 12. The white zone is known as?
Down
  1. 1. When the customer's service has went live is known as?
  2. 2. Bills are always sent via?
  3. 4. How many payment dates are there in the month?
  4. 5. How many times will fibrus attempt to take payment within the month?
  5. 7. One of the systems that will we use for troubleshooting nokia customer issues?
  6. 9. What payment type will the customer be on when a bill comes directly from their account?