Billing-PACS

3. A returned payment will be marked as ______ in Allocate.
5. We bill and ______ in advance.
6. I go to this tab to verify when we started billing the customer.
8. I can find the customer’s credit card information in this tab.
10. The $4.00 fee when a customer is removed from PACS.
12. A customer needs to call ______ when the account is at least 6 months past due.
15. In history, SafeTouch has had three rate _____.
16. We should advise the customer of any ______ amounts before we finish the call.
17. Code The credit card billing ______ should be repeated twice.

1. PACS normally notes accounts in ______.
2. Before we can schedule a tech, the account must be _____.
3. What tab takes you to the bill payer account from the service account?
4. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
7. What does the customer sign to enroll for auto draft?
9. I can find the Receipt ID in this tab.
11. What tab allows me to see a copy of the invoice?
13. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
14. SafeTouch does not ______ late fees unless it is a SafeTouch error.