Billing-PACS

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Across
  1. 4. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  2. 8. Before we can schedule a tech, the account must be _____.
  3. 9. I can find the Receipt ID in this tab.
  4. 12. The $4.00 fee when a customer is removed from PACS.
  5. 13. What tab allows me to see a copy of the invoice?
  6. 15. I can find the customer’s credit card information in this tab.
  7. 18. What tab takes you to the bill payer account from the service account?
Down
  1. 1. Code The credit card billing ______ should be repeated twice.
  2. 2. A returned payment will be marked as ______ in Allocate.
  3. 3. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  4. 5. In history, SafeTouch has had three rate _____.
  5. 6. We should advise the customer of any ______ amounts before we finish the call.
  6. 7. I go to this tab to verify when we started billing the customer.
  7. 10. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  8. 11. We bill and ______ in advance.
  9. 14. A customer needs to call ______ when the account is at least 6 months past due.
  10. 16. PACS normally notes accounts in ______.
  11. 17. What does the customer sign to enroll for auto draft?