BOH4M Final Exam Review

1234567891011121314151617181920212223242526272829
Across
  1. 2. Describes a decentralized, fluid structure characterized by shared tasks and high flexibility.
  2. 4. The management process of setting performance objectives and determining how to accomplish them.
  3. 6. Describes short-range plans that guide daily, weekly, or monthly actions to implement strategic goals.
  4. 8. A leadership style focused on clarifying roles and task requirements through rewards and punishments.
  5. 11. A plan that commits resources to projects, activities, or entire organization-wide programs.
  6. 13. Describes a highly bureaucratic, centralized organizational structure with strict hierarchies.
  7. 14. A job design approach that combines two or more tasks previously assigned to separate workers.
  8. 15. An input measure of the resource costs associated with goal accomplishment ("doing things right").
  9. 19. The process of predicting or creating assumptions about what will happen in the environment in the future.
  10. 20. The management function of assigning tasks, allocating resources, and coordinating work activities.
  11. 23. A cognitive, behavioral, and emotional predisposition to respond positively or negatively toward something.
  12. 26. The process through which people receive, organize, and interpret information from their environment.
  13. 27. The process of inspiring, influencing, and guiding others to work hard and perform tasks effectively.
  14. 28. Describes large-scale, radical change that alters the fundamental character of an organization.
  15. 29. A planning technique that involves comparing an organization's practices and performance against best-in-class standards.
Down
  1. 1. The management function of measuring performance, comparing results, and taking corrective action.
  2. 3. A collection of people working together to achieve a common purpose.
  3. 5. A trap where an organization is carried along by events without clear future direction or proactive planning.
  4. 7. The system of shared actions, values, and beliefs that develops within an organization and guides its members' behavior.
  5. 9. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
  6. 10. An organizational structure consisting of a central core that relies on strategic alliances and outsourcing.
  7. 12. A control principle focusing managerial attention primarily on substantial differences between actual performance and standards.
  8. 14. Code of moral principles that set standards of good or bad, right or wrong, in our conduct.
  9. 16. A job design practice that increases variety by periodically shifting workers between different jobs.
  10. 17. The study of how people use space and distance to communicate in social and workplace settings.
  11. 18. An output measure of task or goal accomplishment ("doing the right things").
  12. 21. Describes small-scale, continuous adjustments made to tweak and improve existing systems.
  13. 22. A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.
  14. 24. A rigid, exaggerated perception or oversimplified generalization applied to an entire category of people.
  15. 25. An overall measure of the quantity and quality of work performance relative to resource inputs.