Brain Booster!

2. signals / They will become our target.
4. / We live in an advanced technology society.
7. / We dont want to be efficient in our conversations; we want to be _____________.
10. / Why are the customers there?
11. questions / There are only 2 statements that we can ask customers with.
13. / One of the steps to break the ice.
14. / Customers' preferences

1. / The use of statements accordingly to what the customers are doing at that moment.
3. contact / It is crucial to maintain this when we talk to anyone.
5. / People get to test out the products and ask for advices.
6. / This is what make Decathlon unique in retail.
8. back / Decathlon service point makes these customers want to ____________.
9. / Sports Advisors identify these for the customers by asking relevant questions.
12. questions / Yes or no