Brightway Credit Card

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Across
  1. 3. handy tool for noting accounts
  2. 5. a system that mirror the brightway app
  3. 8. must added on every call when you speak w/customer
  4. 11. this occurs when you speak with customer
  5. 13. where to place cursor to refresh P1C
  6. 15. where complete timecard
  7. 16. collections side of P1C
  8. 17. verbal commitment to pay
Down
  1. 1. connecting the call from person to person
  2. 2. upon notification we must cease all contact
  3. 4. must be submitted via the process sheet upon request
  4. 6. customer service side of P1C
  5. 7. multiple messages daily is a TCPA violation
  6. 9. security system to grant access to onemain's intranet
  7. 10. who to call for technical assistance
  8. 12. physical location of where you work
  9. 14. must be given before processing payments