Brokers Training!

12345678910111213141516
Across
  1. 3. After how many minutes do we send a prompt if the client stops replying?
  2. 5. Are we regulated?
  3. 6. After how many months clients are requested to change their account password?
  4. 9. You need to check if there is someone else _____ before going offline and also the Shift Leader's permission.
  5. 10. It is mandatory to use these when doing chats and tickets.
  6. 11. What is the difference between the bid price and ask price?
  7. 12. Make sure to use the correct ______ to welcome the client.
  8. 14. For how many years after the last client's activity do we keep client's information once an account is suspended?
  9. 15. A crypto-currency wallet that is not connected to the internet.
  10. 16. What status should we set 'spam' tickets?
Down
  1. 1. Which department reset the 2FAafter raising a query?
  2. 2. What are the following assets: UK100, NAS100, US30, GER30?
  3. 4. back Use the correct canned response to ____-____ the client if already on chat.
  4. 7. What is the view (read-only) mode password referred to?
  5. 8. What are swap-free accounts called?
  6. 13. It is very important to provide these within the targets.