BSAD101: Ch.8 Teamwork & Communication

3. This theory suggests that primary needs are address first, before higher-level needs are address
6. The grouping of jobs that perform similar functional activities, such as finance, manufacturing, marketing, and human resources
11. Giving employees not only tasks but also empowering them to make commitments, use resources, and take whatever actions are necessary to carry out those tasks
12. An informal channel of communication, separate from management’s formal, official communication channels
13. A structure that sets up teams from different departments, thereby creating two or more intersecting lines of authority; also called a project-management structure
14. The simplest organizational structure in which direct lines of authority extend from the top manager to the lowest level of the organization
16. The arrangement of jobs around the needs of various types of customers

1. The grouping of jobs into working units usually called departments, units, groups, or divisions
2. A structure in which authority is concentrated at the top and very little decision-making authority is delegated to lower levels
4. The grouping of jobs according to geographic location, such as state, region, country, or continent
5. A structure that has a traditional line relationship between superiors and subordinates and also specialized managers—called staff managers—who are available to assist line managers
7. A structure in which decision-making authority is delegated as far down the chain of command as possible
8. The principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome
9. A permanent, formal group that performs a specific task
10. A structure that organizes departments into larger groups called divisions
15. Two or more individuals who communicate with one another, share a common identity, and have a common goal