BULT JAN 2020

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Across
  1. 1. Begin a _____ with curiosity and an open mind.
  2. 4. ____ coaching into your existing responsibilities.
  3. 5. Offer feedback after listening, in a timely manner, with ____, and in small doses
  4. 7. Listen and question effectively: Draw on the tools of encouraging ______, listening, asking questions, and sharing input during coaching conversations.
  5. 9. Hold coaching______: Discover how to coach both “in the moment” and in formal, scheduled sessions.
  6. 10. Promote learning ___: Support people in staying flexible, growing from mistakes, and successfully responding to challenges.
Down
  1. 2. Sometimes coaching isn’t ______, and instead you need to direct the team member to take certain actions.
  2. 3. Encourage ______, listen, ask questions, and share your thoughts, depending on the situation.
  3. 6. Build trust so people know they are safe to explore perceived limitations and ____
  4. 8. Give ________feedback: Use this “secret weapon” to motivate and stretch others—and close performance gaps.