SL Business Acumen

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Across
  1. 5. PMIX
  2. 7. What does the 'Operations' section on the scorecard measure?
  3. 8. Net sales minus cost of goods
  4. 10. Gross revenue minus discounts
  5. 13. What size drink does a customer get for 215 bolts?
  6. 15. What does the 'people' section on the scorecard measure?
  7. 16. controllable profit after fix costs are removed
  8. 18. What does the 'Cost balancing' section on the scorecard measure?
Down
  1. 1. The way we manage our controllable expenses in relation to the revenue we generate
  2. 2. What is a store called that has been open for 18 months?
  3. 3. What occurs the first Tuesday of every month?
  4. 4. Cost of good and cost of labor
  5. 6. Grand total of al sales transactions
  6. 9. What is it called to recommend additional product to a customers order
  7. 11. How many days are ni the new hire barista training on The Bolt?
  8. 12. How many times do we bonus in a year?
  9. 14. Writing a budget that challenges the external budget?
  10. 17. How many bolts does a customer get per $1 spent?