Business and Stategy

2. analysis/analysis that shows point in time at which total revenue associated with a program is equal to the total cost of the program
5. of ethics/principles of conduct within an organization that guide decision making and behavior
6. chart/project planning tool that graphically displays activities of a project in sequential order and plots them against time
7. sheet/statements of a firms financial position at a particular time
8. flow statement/record of how much cash is flowing into and out of an organization, including its sources or destinations
10. physical and sometimes intangible properties an organization owns
11. presented to a legislative body for possible enactment as a law
13. of the constitution or a law
15. capital/combined knowledge, skills and experience of a company's employees
17. an operations department, an after the fact evaluation of a company's ability to meet its own specifications and customers needs
18. audit/process to measure the effectiveness and efficiency of HR programs and positions

1. to which decision making authority is restricted to higher levels of management in an organization
2. case/description of an organizational challenge and possible alternative solutions, arguing for a specific solution
3. receivable/money an organiztion's customers owe the organization
4. structure/organizational structure that defines departments by what services they contribute to the organization's overall mission
9. scorecard/measurement approach that provides an overall picture of an organizations performance as measured against goals in finance, customers, internal business processes and learning and growth
12. y/group of people born after 1980
13. plans/detailed steps a unit, department or team will take in order to achieve short term objectives
14. an operations department, the ability to yield output
16. profit margin/ratio of gross profits to net sales
17. price index/measure of the average change over time in the prices paid by consumers for goods and services