Business Ch. 24.2

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Across
  1. 4. the type of warranty that only covers some of the product, or requires the customer to cover some of the expenses if repairs are needed.
  2. 5. show or prove to be right or reasonable.
  3. 6. The act of charging more than one price for the same product or service in different markets or to different customers
  4. 9. A warranty that guarantees high quality of goods or services. With this warranty a purchase that is found to be defective within the warranty period will be repaired or replaced with no extra costs to the customer.
  5. 10. The type of warranty that specifies the conditions under which a product can be returned, replaced, or repaired. It is explicitly stated in writing or verbally.
Down
  1. 1. An act that requires those who give credit to reveal all the terms and conditions of their credit agreements.
  2. 2. A nonprofit organization that collects information on local businesses and handles complaints.
  3. 3. A promise or guarantee given to a customer that a product will meet certain standards
  4. 7. make previously unknown information known to others.
  5. 8. a formal promise or assurance that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality and durability.