Business chapter 9

4. the need for love, companionship, and friendship-the desire for acceptance by others
7. aspects of Herzberg's theory of motivation that focus on the content of the work itself; these aspects include achievement, recognition, involvement, responsibility, and advancement
9. the addition of more tasks of a job instead of treation each task as separate.
10. McGregor's traditional view of management whereby it is assumed that workers generally dislike work and must be forced to do their jobs
11. The study of the behavior of individuals and groups in organizational settings.
12. the need to protect oneself from physical and economic harm
13. An employee's attitude toward his or her job, employer, and colleagues.
14. the most basic human needs to be satisfied- water, food, shelter, and clothing
16. An inner drive that directs a person's behavior toward goals.
17. the personal satisfaction and enjoyment felt after attaining a goal
18. a program that allows employees to choose their starting and ending times, provided that they are at work during a specified core period

1. benefits and/or recognition received from someone else
2. theory suggesting that money is the sole motivator for workers
3. refers to the impact that setting goals has on performance
5. an assumption that how much people are willing to contribute to an organization depends on their assessment of the fairness, or equity, of the rewards they will receive in exchange
6. the need for respect - both self-respect and respect from others
8. McGregor's humanistic view of management whereby it is assumed that workers like to work and that under proper conditions employees will seek out responsibility in an attempt to satisfy their social, esteem, and self-actualization needs
12. the need to be the best one can be; at the top of the Maslow's hierarchy
15. a four-day (or shorter) period during which an employee works 40 hours