Business Comm

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Across
  1. 2. Speaking words to communicate.
  2. 8. How the message is transmitted such as face-to-face conversation, telephone, text, or any other vehicle that is appropriate for the situation.
  3. 9. Persons of equal standing or work position.
  4. 11. The receivers response to the sender and concludes the communication process.
  5. 15. Causal sharing of information with no customs or rules of etiquette involved.
  6. 16. The physical space between two individuals.
  7. 23. The person who has a message to communicate
  8. 24. The process of using words, sounds, signs, or actions to exchange information or express thoughts.
  9. 25. The art of using good manners in any situation.
  10. 26. Incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.
  11. 27. Recording words through writing to communicate.
  12. 28. Nonverbal messages sent through gestures, facial expressions, posture, and other body actions.
  13. 29. An action, behavior, or attitude that sends a message to the receiver.
Down
  1. 1. The attitude you project with the tone and pitch of your voice.
  2. 3. Communicating with a group larger than 20 people.
  3. 4. The translation of a message into terms that the receiver can understand.
  4. 5. Communication that occurs between the sender and one other person.
  5. 6. The person who reads, hears, or sees the message.
  6. 7. Occurs when the receiver says or does something that causes the sender's message to not be received.
  7. 10. Occurs when the sender says or does something that causes the receiver to stop listening.
  8. 12. Using visual aids or graphics to communicate an idea or concept.
  9. 13. Communication that occurs with 3-20 people.
  10. 14. Sharing information that conforms to specific protocol.
  11. 17. A series of actions on the part of the sender and the receiver of a message and the path the message follows.
  12. 18. The advantage an individual or an organization has due to its good reputation; it cannot be bought.
  13. 19. The environment or setting in which something occurs or is communicated.
  14. 20. The study of writing or speaking as a way of communicating information or persuading an individual.
  15. 21. Set of customs or rules of etiquette.
  16. 22. The act of sending a message