Business Communication

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Across
  1. 2. the study of body language, which is not universal, but instead learned from one's culture
  2. 4. the study of cultural space requirements
  3. 8. people inside and outside the organisation who are affected by decisions
  4. 9. the assumption that one's own cultural norms are the right way to do things
  5. 10. ...a message: extracting the meaning of a message
Down
  1. 1. a situation in which the whole is greater than the sum of the parts
  2. 3. the study of how a culture perceives time and its use
  3. 5. mental pictures that one group forms of the main characteristics of another group, creating preformed ideas of what people in this group are like
  4. 6. ...a message: producing a message
  5. 7. working at home or other remote locations and sending and receiving work from the company office electronically
  6. 8. ... media: a group of internet-based applications that allow the creation and exchange of user-generated content
  7. 11. the principles of right and wrong that guide one in making decisions that consider the impact of one's actions on others as well as on the decision maker