Business communication

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Across
  1. 3. __________ communication includes letters, memos and reports.
  2. 5. A _____________ to communication is a reason which disrupts a communication process.
  3. 8. _______________ communication is between employees having the same status in a firm.
  4. 9. __________ communication is more interactive and interesting.
Down
  1. 1. It is the reply by the receiver of a message to confirm its receipt.
  2. 2. _____________ communication includes faxes, emails, social networks and internet.
  3. 4. _____________ communication takes place between a manager and his subordinates.
  4. 6. ________ communication is also known as 'spoken' communication.
  5. 7. It refers to the exchange of information between people or groups.
  6. 10. ____________ communication refers to unofficial channels of communication between employees at work.