Business Communication

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Across
  1. 3. The type of space used between paragraphs in a memo to PBL.
  2. 6. The top margin of a memo or PBL is __ inch(es).
  3. 7. The font we use for a memo or PBL.
  4. 9. When we do NOT use any punctuation after the salutation or closing, we are using ___ punctuation.
  5. 10. When all lines of the letter begin at the left margin, we are using ___ format.
  6. 11. A memo would be used to communicate with ____.
Down
  1. 1. When a person sends a letter to a company applying for a job, they would use this format.
  2. 2. When we start the return address and closing lines at the center point (setting a tab stop), we are using the ______ format.
  3. 4. The type of space we use after the date in a PBL.
  4. 5. The side margins of a memo or PBL are set to ___ inch(es).
  5. 6. The font size we use for a memo or PBL.
  6. 8. The line in the memo heading that is entirely in all caps.
  7. 12. When we use a colon after the salutation and a comma after the closing, we are using ____ punctuation.
  8. 13. The line spacing for a memo or PBL is set to ____.