Business Communication

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Across
  1. 3. ___is necessary when audience may be reluctant
  2. 6. "There" and "I" are sentence______ (pl)
  3. 8. end dates and actions should be placed in_____(ing).
  4. 10. translating message from symbol to meaning
  5. 13. second phase or writing;______ideas and compose message
  6. 14. values, traits, morals share by a society
  7. 17. business letters are typically send____the organization
  8. 18. minimizing "I" when praising others
  9. 19. use a ______tone when writing a persuasive claim
Down
  1. 1. we spend most our time_____on the job
  2. 2. most important element of communication
  3. 4. spend most of your time_______ your message (ing.)
  4. 5. first step in writing is to identify______
  5. 7. the main purpose of resume is to ______qualifications
  6. 8. most requested competency from employers
  7. 9. the "D" represents this word in AIDA
  8. 11. Japan is a high_____ culture.
  9. 12. Many of us are _____listeners
  10. 14. ______writing is necessary for messages.
  11. 15. most appropriate channel communicate at work
  12. 16. most people process information______than they talk.
  13. 20. put yourself in someone else's shoes