Business Context

12345678910
Across
  1. 3. Classification of end users based on their abilities to complete tasks
  2. 4. technology should be simplified for users who have a low level of ....
  3. 8. Fictional characters, based on research, created to represent different types of end users
  4. 10. Ensuring that all users, irrespective of their physical limitations, can use technology
Down
  1. 1. The opposite of important information
  2. 2. The financial burden of resources and tools
  3. 5. The positive characteristic of widespread access to technology when needed
  4. 6. The negative characteristic of the continual evolution of technology used by organisations
  5. 7. ....audience, the users who are employees of a company
  6. 9. The ability for an end user to be online anywhere