Business Crossword

2. A person or group who obstructs the process searching and purchasing a product
3. Four step process invented by Steve Blank
5. subdivision of a market into discrete customer groups
6. Something a company should do to identify patterns
8. Rationale of how an organization creates, delivers, and captures value
10. Bringing together two or more distinct but interdependent groups of customers
13. One of the five stages of business
14. Breakthrough in customer understanding
15. Selling less of more
20. A value proposition that satisfies a new set of needs that customer did not know they had

1. Don’t distinguish between different customer segments
4. Three different types of businesses: Customer Relationship, Product innovation, and infrastructure businesses
7. A person or group the decision maker might listen to
9. Outcomes and benefits customers must have, expect, desire, or dream to achieve
11. Actual or perceived benefit that satisfies what a customer wants
12. Building a quick study model
16. Things that prevent or slow down a customer from completing a job
17. Strategic testing tool to design and structure research and experiments
18. People who can make potential futures tangible
19. Tool used to gain a deeper insight into their customers