Business English

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Across
  1. 3. summary of a letter
  2. 5. The ABC
  3. 6. the top of a letter
  4. 8. addition to a letter
  5. 11. electronic message
  6. 12. formal - semi-formal - informal
Down
  1. 1. A angled, tilted line
  2. 2. greeting in a letter (Dear...)
  3. 4. document added to an email
  4. 7. middle of a letter
  5. 9. A line drawn under a segment of text
  6. 10. when a telephone line is busy