Business English

1234567891011121314151617181920212223
Across
  1. 2. the ABC
  2. 3. out-of-...
  3. 9. how you start a letter (dear...)
  4. 12. when a telephone line is busy
  5. 14. Punctuation '.'
  6. 15. document added to a letter
  7. 17. top of a letter
  8. 19. Mr
  9. 21. Crossword Labs
  10. 22. a ... letter ( electronic verification that an article was delivered or that a delivery attempt was made)
  11. 23. middle of a letter
Down
  1. 1. document added to an email
  2. 4. an email is less... than a business letter
  3. 5. used before the family name of a woman who is not married
  4. 6. electronic message
  5. 7. Punctuation '@'
  6. 8. I am looking ... to meeting you.
  7. 10. Punctuation '_'
  8. 11. attention
  9. 12. estimated time of arrival
  10. 13. how you start a formal letter '... Mr Howett'
  11. 16. cannot - can't, will not - won't
  12. 18. chief executive officer
  13. 20. a married woman