Business English Book 2 Unit 4 & 5
Across
- 2. being serious and official
- 3. a structure used to connect telephone calls manually
- 5. courtesy act of a showing kindness and consideration
- 8. the unique place online where a person receives electronic mail
- 11. communication by letter or email
- 12. a thing that represents something else
- 13. a file that is sent along with an email
- 14. to answer, to respond
Down
- 1. being relaxed and casual
- 2. to sent it on to another person
- 4. the title of an email
- 6. to create, to generate
- 7. to indicate who or what
- 9. to continue
- 10. the main part of an email
- 12. the person who writes and mails the letter