BUSINESS ENGLISH - CUSTOMER SERVICE

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Across
  1. 3. clearance statement: Official document confirming tax assessment/obligations.
  2. 4. of the Peace Court: Court handling minor civil matters.
  3. 6. certificate: Official document proving birth.
  4. 7. certificate: Official document proving death.
  5. 9. Person who shares ownership with others.
  6. 10. ownership: Complete legal control over a property.
  7. 14. water extraction: Taking water without a meter or permission.
  8. 17. report: Official document recording a violation.
  9. 19. connection: Unauthorized link to the water network.
  10. 20. agreement: Contract for renting a property.
Down
  1. 1. ownership: Ownership without the right of use.
  2. 2. Person who has the right to use a property without owning it.
  3. 5. unsealing: Removing the official seal from the meter.
  4. 8. E1: Annual income tax return form.
  5. 11. reconnection: Restoring water supply without approval.
  6. 12. complaint: Formal criminal complaint filed to authorities.
  7. 13. tampering: Interfering with the water meter.
  8. 15. Property declaration form submitted to the tax authorities.
  9. 16. plumbing: Pipes located inside a building.
  10. 18. theft: Illegal consumption of water.