Business English II

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Across
  1. 3. products to buy or sell
  2. 5. Black...
  3. 8. document added to an email
  4. 9. %
  5. 10. products in your warehouse or shop
  6. 11. electronic message
  7. 12. ask for information
  8. 13. estimated time of arrival
  9. 15. top of a letter
Down
  1. 1. cannot-can't, will not-won't
  2. 2. middle of a letter
  3. 4. _
  4. 6. attn.
  5. 7. say the cost of something
  6. 9. the amount you pay for a product
  7. 10. products transported to a customer
  8. 11. when a telephone line is busy
  9. 14. ... & trace
  10. 16. to form a telephone number