business key terms

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Across
  1. 4. , ,the act of buying or selling a product using an electronic system.
  2. 6. , ,the computing and communications systems that a business has.
  3. 7. , ,an approach to production that aims to minimise waste.
  4. 9. ,the part of a business’s that is concerned with meeting customers needs as fully as possible.
  5. 10. ,the production when a product is continuously improved.
Down
  1. 1. , ,a product is supplied to meet the exact requirements of a customer.
  2. 2. , ,when an item moves continuously from one stage of the process to another.
  3. 3. , ,holds as little stock as possible. Items are ordered just in time to be used.
  4. 5. ,customers that make repeat purchases because they prefer the business’s products to those of its rivals.
  5. 8. , ,getting the staff to cheack for fults at every stage.