Business Management AOS 2

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Across
  1. 8. the range of suppliers from which the business purchases materials and resources
  2. 11. groups of people who attempt to directly influence or persuade businesses to adopt a particular process or procedure. These can also be called lobby or pressure groups and include organizations such as Greenpeace and Sea Shepherd.
  3. 14. The surrounding conditions in which a business operates - can be internal or external.
  4. 18. overseas competitors and markets, offshoring labor, exchange rates, protection of intellectual property at a global level and online sales are all examples of this.
  5. 20. includes those factors over which the business has some degree of control over
  6. 22. shared principles and morals of a group of people or society - often a learned way of life.
  7. 23. the businesses or individuals that supply materials or other resources that the business needs to conduct its operations
  8. 24. the current state of the economy can have a major impact on the business environment. Eg. Level of unemployment, interest rates, exchange rates.
Down
  1. 1. society expects business owners to abide by the law made by the government. Some of these include: taxation, OH&S, anti discrimination, environmental protection.
  2. 2. these are the ideas, values and beliefs held by people in a particular society. Businesses must be aware, plan and respond to change in conditions that impacts society.
  3. 3. employees, Managers, Location, Legal Business Structure
  4. 4. Refers to managing a business in such a way that the broader social welfare of the community, including its employees, customers, suppliers and its environment, is taken into consideration when making business decisions
  5. 5. How the market may change in the future and developments in technology
  6. 6. customers, Competitors, Suppliers, Special Interest Groups
  7. 7. people working for a business who expect to be fairly paid, trained properly and treated ethically.
  8. 9. other businesses individuals who produce and sell rival or competing goods and services
  9. 10. refers to specific outside stakeholders with whom the business interacts in conducting its business
  10. 12. the people who purchase goods and services from the business, expecting high quality at competitive prices
  11. 13. the effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrated global economic system
  12. 15. Issues, Corporate Social Responsibility Issues, Political forces, Economic forces, Legal forces, Technological forces, Social forces (GC PELTS).
  13. 16. the growing use of machinery, techniques and systems in order to improve operations. For example, Australia Post is trialing drones to deliver small parcels.
  14. 17. a broad based tax of 10 per cent on the supply of most goods and services consumed in Australia
  15. 19. includes those factors over which the business has little control
  16. 21. is made up of the broad conditions and trends in the economy and society within which a business operates