Business Management Ch 1-4 Terms

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Across
  1. 3. the rivalry among companies for customers
  2. 4. any individual who is subject to the authority and control of another person.
  3. 5. Person who complete all five management functions o a regular basis and has authority over other jobs and people
  4. 7. one who encourages workers to share in making decisions about their work and work-related problems
  5. 10. traits related to an individual's character, attitude, and personality
  6. 14. learned skills that are related to how to do a specific job
  7. 17. one who gives little to no direction to employees
  8. 19. an alternative course of action to be followed if a specific problem arises
  9. 20. power given to people because others identify with and want to be accepted by them
Down
  1. 1. one who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done.
  2. 2. one who understands employees and job requirements and matched actions and decisions to the circumstances
  3. 6. analyzing information and making decisions about what needs to be done
  4. 8. an experienced manger who meets regularly with a new manager to provide feedback and advice
  5. 9. evaluating results to determine if the company's objectives have been accomplished as planned
  6. 10. a manager whose main job is to direct the work of employees
  7. 11. the process of making sure work meets acceptable standards
  8. 12. power given to people because of their superior knowledge about the work
  9. 13. determining how plans can be accomplished most effectively and arranging resources to complete work
  10. 15. finding individuals with the right skills to do the work
  11. 16. the ability to influence individuals and groups to cooperatively accomplish common goals
  12. 18. power based on the ability to control rewards and punishments