Business Management- Chapter 3 revision

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Across
  1. 1. / a general direction in which people’s attitudes and behaviour in society is developing or changing.
  2. 4. / the people who purchase foods and services from a business expecting high quality at competitive prices.
  3. 6. environment / includes the factors in which a business has little control.
  4. 8. diversity / refers to the multitude of individual differences that exist among people in the workplace.
  5. 10. regulations / some regulations relate to temperature for food storage, kitchen layout, employee clothing requirements and correct food handling.
  6. 11. and services tax / broad-based tax of 10% on the supply of most good and services consumed in Australia.
  7. 12. regulations / some regulations include conditions of employment, unfair dismissal and employer responsibilities for tax payment of the behalf of the employees.
  8. 14. / include decreasing consumer spending, business expectations increasing, decreasing business investment, sales and profits falling and unemployment rising.
  9. 16. rate / the price of one country’s currency expressed in terms of another country’s currency.
  10. 17. / other businesses or individuals who offer rival or competing good or services to the ones offered by the business.
  11. 18. environment / made up of the broad conditions and trends in the economy and society within which a business operates.
  12. 20. lobby groups / special interest groups that promote environmental issues to the public, government and businesses.
  13. 24. / the effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrates global economic system.
  14. 27. / wages and salaries at low levels, business operating at below full capacity, sales and profits at lowest levels, consumer spending at lowest levels and high level of unemployment.
  15. 29. rate / the percentage of income or the values of a good, service or asset paid as tax.
  16. 31. environment / sometimes called task environment, refers to specific outside stakeholders that interact in conducting its business.
  17. 32. / include wages and salaries at high levels, business operating at full capacity, sales and profits at highest levels and low level of unemployment.
  18. 33. interest groups / the groups who attempt to directly influence or persuade a business to adopt policies and procedures.
Down
  1. 1. bottom line / refers to the economic, environmental and social performance of a business.
  2. 2. associations / organisations that support businesses through the provisions of training and education programs, advice and information.
  3. 3. social responsibility / refers to managing a business in such a way that the broader social welfare of the community, including employees, customers and suppliers and the environment, is taken into consideration when making business decisions.
  4. 5. / those businesses or individuals that supply the materials and other resources that the business needs to conduct its operation.
  5. 7. conditions / refer to a set of influences that relate to economic activity including interest rates, wages, unemployment, exchange rates and inflation
  6. 9. advantage / the ability of a business to develop strategies that ensure it has an ‘edge’ over competitors.
  7. 13. and beliefs / consists of business owners adapting to the changes in this area which will affect the business itself.
  8. 15. issues / refers to the issues relating to the growing use of tools, techniques or systems by businesses to solve or serve a purpose
  9. 19. environment / sometimes called micro environment, includes factors which a business has some degree of control.
  10. 20. / include increasing consumer spending business expectations increasing, increasing business investment, sales and profits rising and unemployment falling.
  11. 21. / organisations formed by employees in an industry, trade or occupation to represent the in efforts to improve wages and working conditions.
  12. 22. rate / the price charged or paid for the use of money that has been deposited or borrowed.
  13. 23. and government regulations / business owners need to consider their responsibilities when planning a business.
  14. 25. / the practice of moving some of a business’s processes or services to the same or another business located overseas.
  15. 26. with location / the acquisition and development of a business premises will be influenced by this including the regulations relating to the position and size of signage.
  16. 28. chain / the range of suppliers from which the business purchases materials and resources.
  17. 30. and Safety regulations / some regulations include securing the health, safety and welfare of employees and other persons at work, eliminating the risk of employees in these regulations and involvement of employees, employers and organisation representing these people.