Business Management P1 Key Terms

4. held company A company owned by shareholders who can buy and sell shares on a public stock market. Scribd This means ABC faces shareholder pressure for returns and transparency.
5. Discarded electronic products (computers, phones, games consoles) that contain both valuable and hazardous materials. This is the core input for ABC's new business line.
7. The process of investigating and developing new products, processes, or ideas. At ABC, R&D led to the accidental discovery of a method to recover gold from e-waste at room temperature. Scribd
8. The process of converting waste materials into usable products to reduce environmental impact. Scribd ABC recovers gold and other metals from circuit boards that would otherwise end up in landfill.
9. A business approach focused on identifying and meeting customer needs rather than just pushing existing products. ABC is considering shifting toward this approach.
10. A company's commitment to operating ethically and contributing positively to society and the environment. ABC's recycling operations and reduced carbon footprint connect directly to CSR.

1. A production method that generates high greenhouse gas emissions. The old method of burning circuit boards to recover metals was carbon-intensive; ABC's room-temperature discovery is the alternative.
2. (Business-to-Business) — Selling products or services to other businesses rather than to individual consumers. ABC operates in B2B markets, selling concrete to construction firms and recovered gold to jewellery makers.
3. A growth strategy involving entering new markets or developing new products. ABC's move from concrete into e-waste processing and precious metal recovery is a clear example.
6. Granular materials like limestone, clay, sand, and gravel used in concrete production. ABC is also researching using recycled products as aggregates, which ties into sustainability.