Business marketing Sales

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Across
  1. 4. A business transaction.
  2. 6. Comparing one's products to those of competitors in order to improve quality and performance.
  3. 9. Entering a foreign market by setting up assembly or manufacturing facilities in that country.
  4. 12. Service that continues after the sale of a product (maintenance, etc.).
  5. 13. A voucher offering a discount to customers when they purchase a specific product.
  6. 14. Business to consumer e-commerce: online sale of goods and services directly to consumers.
  7. 16. Small shop located near a residential area that opens long hours, seven days a week.
  8. 17. Promoting products and services over the Internet.
  9. 18. Buying and selling on the Internet.
Down
  1. 1. A large shop or store that carries a wide variety of product lines.
  2. 2. Person or company that acts for another and provides a specified service.
  3. 3. refund offer Offer to pay back the purchase price of a product to customers who are not satisfied and send a "proof of purchase" to the manufacturer.
  4. 5. A reduction in price.
  5. 6. Business to business e-commerce: use of commercial networks, online product catalogues and other online resources to obtain better prices and reach new customers.
  6. 7. A person who buys services or advice from a lawyer, an accountant or other professional.
  7. 8. Network that connects a company with its suppliers and distributors.
  8. 10. Two or more shops or outlets that have the same owner and sell similar lines of merchandise.
  9. 11. Maintain contact after the sale to ensure customer satisfaction.
  10. 14. 1) Any person who makes a purchase. 2) A person employed to choose and buy stock for a company.
  11. 15. Finalise or conclude a sale or deal.