Business Mastery

4. General areas of concern
5. Type of conflict resolution that uses professionals trained to negotiate many types of disputes
6. Categorical statistics such as age, income level, occupation, gender, geographic location, and education level
10. A direction and/or theme that creates a context for your goals
11. View that focuses on personal growth and interpersonal relationships, believing that people behave out of intentionality and values
12. Current and long-term debts of the practitioner or business
13. Increase asset and expense accounts, and reduce liability, capital, and income accounts
14. Proposes that the environment, and individual’s behavior and knowledge, emotions, and cognitive development influence each other to determine motivation
15. Suggests that behavior can be motivated by an individual observing the consequences that others experience from their behaviors
16. Theory that presumes all action or behavior is a result of internal, biological instincts
20. Total resources of the sole practitioner or business
21. Very specific things, events, or experiences that have a definite completion and that you can objectively know when you have achieved

1. Point of view based on observable behavior that states that biological responses to stimuli direct behavior
2. Accounts you owe to someone else
3. Accounts that are owed to you by someone else
4. Lifestyle factors that are major determinants in whether someone becomes a client, including special interest activities, philosophical beliefs, social factors, cultural involvements, wellness needs, and wellness goals
7. License required by a city or county to sell a product or perform a service for money
8. Reduce asset and expense accounts, and increase liability, capital, and income accounts
9. Overlapping of professional and social roles and interactions between two people
17. Approach founded on the belief that making meaning is key to motivation
18. Used when a negotiations come to an impasse or mediation fails; each side presents their case to a third party who makes the final decision
19. The net worth of a business; the difference between assets and liabilities